Refund policy
At Trendyy, we care about our customers. If you’re not happy with your order, don’t worry — we’re here to help.
Returns
-
You can request a return within 5–7 days after receiving your order.
-
The product must be unused, unwashed, and in original condition with all tags.
-
Damaged, used, or sale items cannot be returned.
How to Return
-
Email us at trendyy.pk@gmail.com with your order number and reason for return.
-
Once approved, we’ll share the return details.
-
Return shipping cost will be paid by the customer (unless the product is wrong or defective).
Refunds / Coupons
-
After receiving your return, we’ll inspect it and confirm by email.
-
Instead of cash refunds, we’ll issue a coupon of equal value for your next purchase.
-
Delivery charges are not refundable.
Exchange
-
Exchanges are only available if the item is defective or damaged.
-
Contact us within 5–7 days at trendyy.pk@gmail.com for an exchange request.
Need Help?
📞 WhatsApp: 0309 7476778
📧 Email: trendyy.pk@gmail.com
💬 Facebook: Trendyy
📸 Instagram: trendyy,pk_